‘Zoom takes user privacy, security, and trust extremely seriously’: Zoom on plea to ban the app

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‘Zoom takes user privacy, security, and trust extremely seriously’: Zoom on plea to ban the app


By:

Tech Desk

| New Delhi |


Updated: May 23, 2020 1:35:05 pm





Zoom, Zoom safety, Zoom video calling app, Zoom hack, Zoom MHA guidelines, Zoom banned, Zoom safety features, Zoom MHAZoom ban in India: SC seeks Centre’s response to ban for breaching user privacy (Image source: Reuters)

While Zoom has received a great response across the world amid the lockdown when people are majorly dependent on video calling services to connect with their loved ones, there has been sometroublefor the platform too. The government of India previously asked every citizen of the country to stop using theZoom video conference platform as it breaches privacy. The Supreme Court has now “sought response from the Centre on a plea which has sought a ban on the use of video communications app Zoom for official as well as personal purposes until appropriate legislation is put in place.”

Commenting on the matter a Zoom spokesperson said, “Zoom takes user privacy, security, and trust extremely seriously. We have been focused on enhancing our commitment to security and privacy under our 90-day plan announced April 1st, and have made significant progress. Zoom is an American company listed on Nasdaq and for close to a decade we have been helping some of the world’s largest financial services companies, leading telecommunications providers, government agencies, universities and others stay connected in a safe and secure manner. Many of these entities have done exhaustive security reviews of our user, network and data center layers and confidently selected Zoom for complete deployment, and we actively engage with them[, as we are with the Indian Central Government,] to provide them with any information they need to make informed decisions.” “In India, we’ve been proud to help businesses, government agencies, communities, school teachers, and other users stay connected during this challenging and unprecedented time,” the spokesperson added.

Zoom ban plea: Here are the developments

This isn’t the first time that the government isinsisting on banning the use of Zoomin the country for everyone, be it for official or personal work. On Friday, a bench headed by Chief Justice SA Bobde has issued a notice to the Centre on the plea raising privacy concern in the app. The Press Trust of India noted that the notice highlighted that the use of Zoom is “making the users vulnerable and prone to cyber threats.”

According to the publication the video conferencing application has a bug that can be “abused intentionally to leak information of users to third parties”. The plea states that Zoom’s claims on calls being end-to-end encrypted is false “when they are not.” It added that Zoom previously accepted that it “mistakenly” routed traffic throughChina.

The plea further highlighted that in times when everything is going online and people are always on the internet it’s “not that difficult to hack if a secure network is not used”. Incidents of cyber attackers are increasing with every passing day and the government is educating everyone to stay aware and not fall for such tricks.

Zoom daily users surge to 300 million despite privacy woesThis isn’t the first time that the government has been insisting on banning the use of Zoom in the country for everyone, be it for official or personal work.(Photographer: Gabby Jones/Bloomberg)

The bench requested the government of India “to file its reply within four weeks on the which has arrayed US-based Zoom Video Communications as one of the respondents in the case.” The plea, filed by Harsh Chugh, a Delhi resident, asked the Centre to carry out an “exhaustive technical study into the security and privacy risks of using Zoom application.” Additionally, the plea filed through advocate Wajeeh Shafiq noted that using the platform constantly can “put the national security at stake and might also give a boom to number of cyber-threats and cyber crimes in India.”

“Rather than lending a hand to people in need, Zoom violates the privacy of its millions of users by misusing and exploiting their personal information and falsely, deceptively and misleadingly advertising fictitious security benefits of the program,” the plea said. The plea highlights that Zoom “practices data hoarding and cyber hoarding” including mass storage of personal user data, cloud recordings, instant messages and also files.

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